One of the key reasons for losing track of a pension is moving address, as people with pension arrangements can usually expect to receive statements.
In this case, reaching out to certain bodies can help in the tracing process.
The Money Advice Service has explained there are three organisations people can contact, which are:
- the pension provider
- if a workplace pension, a former employer
- The Pension Tracing Service
The first port of call for Britons should be a personal pension provider.
If a person knows which organisation their pension was taken out with, then this could be a simple solution to tracing their arrangement.
However, Britons should also provide as much information as possible to assist matters.
This includes a pension plan number, the date a pension was set up, as well as date of birth and National Insurance number.
Alternatively, for those who are tracing a workplace arrangement, contacting the employer concerned is important.
Similar information should be provided, along with the date a person started working for their employer, as well as when the pension scheme was joined and left.
The Money Advice Service has urged Britons to ask what type of plan they have, as this is likely to affect how money can be accessed and what will be paid out.
Finally, for those who are really struggling to track down a lost pension, perhaps because they have exhausted all other options, the Pension Tracing Service could be a solution.
The impartial service is designed to track down lost pensions by scouring a database with over 200,000 schemes to help Britons find relevant contact details.
It is worth noting, however, that the service will not tell individuals whether they actually have a pension, or what its value is.
To use the service, people will need the name of an employer or pension provider to begin.
The process can be carried out online or via phone, however phone lines are busier than normal due to COVID-19.
However, also due to the ongoing pandemic, Britons cannot currently request contact details by post.